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At a glance

Booking and cancellation conditions

Here you can find all the details concerning bookings at our hotel. From deposits to the details in case of a cancellation, we have collected everything in an overview for you.

If you still have any questions, please do not hesitate to contact us – we are happy to help you with all kinds of requests. The easiest way to reach us is for example per email ().

Booking conditions

Upon completion of your booking, you will receive a booking confirmation with details about the deposit. The payment is made by bank transfer and amounts to 30% of the total price.

You will then receive a deposit receipt within 3-5 working days. If we do not receive a deposit, we reserve the right to delete the reservation.

Deposit

The deposit amounts to 30% of the total price.

Cancellation conditions

Until 45 days in advance

Until 45 days prior to arrival, cancellation is free of charge; the deposit is credited for a later stay.

Until 30 days in advance

For cancellations until at least 30 days prior to arrival, 30% of the booking are charged (the deposit is retained).

Until 7 days in advance

For cancellations until at least 7 days prior to arrival, 80% of the booking are charged.

Later

For cancellations 7 days or less before arrival or no-shows, 100% of the booking are charged.

Legal

Our hotel contract conditions are available for download.

Download as PDF file